Tips for Choosing a Mechanic / ASE Certified Technician
Ask questions:
· How long have you been in business?
· Are your mechanics / technicians ASE Certified?
· Do you use parts that meet or exceed manufacturers specifications?
· How long do you warranty your repairs?
· Is your warranty only good at your shop or is it a nationwide warranty?
Find a shop before you need major repairs:
· Have a simple service like an oil change performed in order to test the shop.
· Will the shop accommodate a wait appointment for a small service?
· Do they provide amenities like a clean waiting room, comfortable seating, TV, Wi-Fi, magazines, coffee, snacks and refreshments?
· Are the restrooms clean?
· Is the staff friendly and helpful?
· Does the shop give you a report of the overall condition of your vehicle?
· Do they explain the repairs? Why, how, how much and the priority of needed repairs.
· Ask for a shop tour, the owner should be happy to show off their investment in the latest technology.
Last but not least:
· A good shop will never quote “ball park” prices or perform any repairs without first giving you a written estimate.
· A phone estimate, without seeing the vehicle is nothing more than a wild guess!
· Cheap parts are just that “cheap parts”.
Remember that a good technician deserves to make good money, you won't find these technicians working for the cheapest shop in town. We feel so strongly about the quality of our repairs that we offer the best warranty in the industry, 36 months/36,000 miles, nationwide at over 16,000 locations!
You may be more familiar with the term “Mechanic” however the times have changed and the industry term for a more qualified / trained mechanic is an “ASE Certified Technician”. Our auto repair shop is located in Laurel MD 20707 and our service area is convenient to Beltsville, Savage, Burtonsville, Scaggsville & Columbia MD. Since 1987 we’ve been building our reputation as the trusted Mechanics in Laurel, MD 20707.